Staff within the Ministry of Defence (MoD) were left unable to access their online work accounts in the wake of a botched system update. The situation was deemed so serious the MoD had to launch an unofficial mission, named Operation Cavella, to get the system working again. The system update revolved around the commercial Microsoft Office software and affected personnel intermittently across September and October.
Approximately 90% of the MoD’s entire workforce were affected including senior members of staff at Whitehall. Military facilities and barracks across the UK were unable to log in to the MoD network and sailors, soldiers and airmen were unable to access their internal emails. None of the MoD’s top secret computer networks were apparently affected as they use different software.
A spokesperson for the MoD said that the problem had now been rectified and services were back to normal.